Shipping policy

🕒 Processing Time

Custom Engraved Tumblers, Cups & Pet Gifts: Usually ship within 1–5 business days after design approval.

Pre-made & Non-personalized items: Ship within 1–3 business days.

🚚 Shipping Methods

We ship from California, USA using trusted carriers like USPS, UPS, or FedEx.

Standard shipping typically takes 3–7 business days within the U.S.

Express or Priority upgrades are available at checkout.

Tracking numbers are provided automatically once your order ships.

📸 Proof & Approval

For custom designs, we’ll send you a digital proof before production.
Production begins only after you confirm that the proof looks good — ensuring everything is perfect before engraving.

💌 Address Accuracy

Please double-check your shipping address during checkout.
We’re not responsible for items shipped to incorrect or incomplete addresses provided by the customer.

If you realize an address error, contact us immediately at Info@EchoGlowCreations.com — we’ll do our best to fix it before shipping.